Need more information about Red Butte Garden Membership? Check out our Frequently Asked Questions below.
Memberships may be purchased multiple ways:
Please allow three to four weeks for your card to arrive, but don’t wait to enjoy the Garden! During the processing period you may continue to visit by simply showing a photo ID at the RBG Visitor Center.
Membership rates increase every two to three years. As the Garden grows, periodically assessing the membership program and increasing rates allows the Garden to continue to provide an excellent experience to members.
In accordance with IRS guidelines, memberships of $60 or less are considered charitable gift. Memberships above $60 are partially considered charitable gifts, less the fair market value of any benefits you may receive. Here is a list of each level and it's charitable gift amount.
- Garden-Basic: $45 charitable gift
- Garden-Flex: $60 charitable gift
- Circle of Friends: $5 charitable gift
- Family: $10 charitable gift
- Family-Flex: $5 charitable gift
- Contributor: $75 charitable gift
- Forget-Me-Not: $175 charitable gift
- Blazing Star: $380 charitable gift
- Avant Gardener: $1,000 charitable gift
- Director's Club: $2,500 charitable gift.
Your gift reciept will come from the University of Utah. If you need to request a new gift receipt, contact the membership department at email@example.com
Yes! Find out if your employer matches gifts HERE, or contact your employers’ Human Resources Department.
Contact the Membership Department at firstname.lastname@example.org or call 801-585-7172 to request a replacement. You should receive your new card within three to four weeks. While waiting for your new card, continue to visit the Garden by simply showing your photo ID at the Visitor Center.
Your membership is valid for 12 full months. If you renew your Membership early, your membership will be extended for 12 months past your current expiration date.
We love helping out our community! See the Garden’s DONATION REQUEST page for instructions.
Check out our Garden Membership POLICIES page.
You will need to "pre-"purchase your tickets to reserve your time slot. To ensure social distancing between guests, your tickets will only work during the time slot you purchase. To get your tickets:
First, attempt to refresh the tiket sales page. If after you refresh it still doesn't recognize you, you may have a duplicate account. Please contact the membership department at email@example.com to merge your accounts. If you need immediate assistance, you can call the Visitor Center at 801-559-0556 to reserve your tickets.
To get your member-priced tickets you must be registered for our site AND logged in. The discount shows on the final page, right before payment is requested.
If at this point your discount has not been applied, please contact us at firstname.lastname@example.org so we can ensure your online account is set up correctly.
If it is your first time registering, ensure you use the same information associated with your membership - name, phone, address, email, etc. Otherwise, the system may create a duplicate account not connected to your membership. If you believe you have inadvertently created a second account, don't fret! Just email us at email@example.com and we will get it corrected.
This system is different from Ticketfly - the website where we used to sell our concert tickets. If your credentials are not recognized, it is likely you do not yet have an online account with us. Go ahead and register a new one using the same information associated with your membership.
Each time slot only has 30 spaces. If the system is not allowing you to add the number of tickets you are requesting, the slot is nearly sold out. Please try a new time slot.
You can get up to ten tickets per transaction as space allows, but will be required to pay for any tickets above your regular membership allotment. Your credit card payment for the difference will be taken at the end of the transaction
Email firstname.lastname@example.org and they can help you cancel or change your reservation. If changing your reservation, please include the new time and date you'd like instead in your email. Staff will work with you to book those times or others, in case your first choice is sold out.
Each Sunday, we will release new dates for visiting the Garden to members only, before we open them to the public on Monday morning. Just check in here every Sunday to get the first choice of all new visitation openings.
With Garden budgets significantly impacted by the pandemic, we are dedicated to conserving resources wherever possible. In line with this effort, we will not be sending new cards with your updated expiration dates. Your current cards and membership login will continue to grant you access to the Garden until your extended expiration date.
When the Garden reopens there will be a limited number of tickets available for purchase each day. To get your tickets, you will need to be registered on our website and logged in at the time of purchase. Similar to the process of registering for classes, logging in connects your transaction to your membership, giving you access to Members' exclusive events and discounts.
You will go through the process of purchasing tickets to visit the Garden and at check-out see your member discount reflected.
Your automatic renewal will change to your new expiration date. For example, if your automatic renewal used to run on 4/30 it will now run on 7/31.
Red Butte has alerted our Retail Partners to the membership extensions. Please save the email we sent you containing your new membership expiration date to use with Retail Partners after your card expires. If you need a new email, get in touch with us at email@example.com
We can help! Shoot us an email at firstname.lastname@example.org and we will change your expiration date right back to where you like it.
You will not! When you renew you will get a full year of membership in addition to the extension. If your extended expiration date is 9/30/2020 then your renewed expiration date will be 9/30/2021. Thank you for your support!
You must purchase a Garden-Flex level or above to qualify for concert benefits. Garden-Basic does not receive concert benefits.
Current members at the Garden-Flex level and above are eligible to participate in the concert series presale on Monday, April 27, 2020, 7PM. The full lineup will be released April 14, 2020.
To participate, memberships must be purchased by midnight on Tuesday, April 21, 2020.
We are excited to announce a new ticket vendor which will help us provide a better experience to our members - Etix! Bookmark our HOW TO BUY concert tickets page and check in regularly for updates and additional resources to make your concert presale a success.
The Membership promo code is the email address associated with your Garden membership. This code allows members to purchase presale tickets and get a discount.
It is wise to ensure your Garden membership is current by the month of March and that you are certain we have your preferred email address on file, so that no problems are encountered.
||Member Rate Tickets
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No. Only member-rate tickets may be purchased during the presale period. Additional tickets may be purchased when ticket sales open to the General Public.
No. Each concert has a limited number of tickets and there is always a possibility that tickets will sell out before all members get a chance to place their orders.
The new level, Garden-Flex, is perfect for you! Garden-Flex is a hybrid of Individual and Dual, and is the same thing as the old Garden-Plus. With this membership you may either bring one unnamed guest each visit, or you may name a second person a cardholder. If you choose to name a second cardholder, any guests you bring will need to pay admission, even if the second cardholder is not present.
Flex means flexibility for guest allowances and unique family needs, such as caregivers or play dates. Each Flex membership has one space which can be used for either an additional named cardholder, or an adult guest. Once a cardholder has been named, the membership is non-transferrable.
Garden-Flex: You may either have two cardholders and no guests, OR one cardholder and one guest of any age.
Family-Flex: You may either have three cardholders and six children 17 and under, or two cardholders, one guest of any age, and six children 17 and under.
Garden-Flex No, once the second cardholder is named, only cardholders have free admission.
Family-Flex You will still be able to bring 6 children 17 and under, however you will no longer have the ability to bring one guest of any age.
Family and Family-Flex memberships are perfect for play dates! Each membership allows for up to six unnamed children each visit. Just remember that additional children or any adults who are not cardholders will be charged an admission fee.
One 50% off Guest Coupons will be included in your welcome package with your membership card. You must bring the physical coupon to the Garden for your guest to receive 50% off admission.
Each Membership level qualifies for the following number of 50% off Guest Coupons:
To upgrade your membership please call 801-585-0556, or stop by the Visitor Center. Memberships cannot be upgraded online or through the mail.
To receive your discount you will need to REGISTER in Red Butte Garden’s online portal using the email associated with your membership. Within 2-4 weeks of purchasing your membership you will receive a registration email reminder, but you may register at any time.
After you are logged in you will be able to register for classes / workshops / activities and receive your discount. Your discount will be reflected after you add items to your cart, before you complete check-out. Outdoor Concert Series tickets are not purchased through this portal. You can find information on purchasing Outdoor Concert Series tickets HERE.
If your discount is not being reflected please call 801-585-0556.
Please call 801-581-8454. Staff will work with you to ensure you are refunded the proper amount, and that future registrations are processed properly.
You can REGISTER on our website at any time. Just remember to use the email associated with your membership so the system will properly recognize you and give you your benefits. If you continue to encounter issues, please call 801-585-0556.
You may bring your spouse, partner, or children to the member-only Spring Plant Sale date. Outside of those in your immediate family, the member-only Plant Sale date is intended to be a benefit to current Garden Member cardholders only.
Of course, all visitors are welcome to the Plant Sale on the days and times they are open to the public.
Yes! Automatic membership renewals are available online only. Just check the box next to "Renew this membership automatically when it expires."
It sure is. We store your encrypted credit card information in a secure, PCI-compliant vault. It can only be used for your automatic renewal or any recurring gifts you set up through our online portal. You can read more about automatic renewal and recurring gifts here!
Your card will be charged on your membership expiration date. If you are not sure when that is, give us a call at 801-585-7172.
It will. We will send you two reminders with price information one month before your expiration date. If you would like to change or end your automatic renewal, give us a call at 801-585-7172.
The system will automatically renew your membership at the level you upgraded your membership to.
Just give us a call at 801-585-7172 and we can help you make any changes to your automatic renewal.
Red Butte Garden staff is unable to make any changes to automatic renewals except for cancelations. If your credit card information has changed, or you would prefer to use a different card, please contact us by calling 801-585-7172 to cancel your previous order. Afterwards, you can go online and reinstate your automatic renewal.