Red Butte Garden Concert Sponsors

CONCERT INFORMATION - FAQ

Please click the panels below for answers to your questions

TICKET SCALPING & THIRD-PARTY TICKET VENDORS

Be aware that third-party ticket vendors and scalpers use the words 'Red Butte Garden' in some way to sell tickets. We recommend that you only purchase your tickets online through www.redbuttegarden.org, www.ticketfly.com, or www.redbuttegarden.ticketfly.com.

Purchasers of Red Butte Garden concert and event tickets may not resell their tickets for more than the face value of the ticket ("scalping"). Purchasers who are caught scalping their tickets may be subject to ejection from the Red Butte Garden event, may have their tickets confiscated, and may be banned from the future purchase of tickets to Red Butte Garden events. CLICK HERE to see all of the Terms & Conditions that apply to your concert ticket ("license").

We do not partner with any ticket resellers and do not recommend purchasing tickets through resellers. Unfortunately, ticket reselling is legal in the state of Utah, so we cannot completely prevent reselling, however, we do monitor ticket limits and will cancel orders with ticket numbers above the allotted limits. No reseller has tickets to any of our concerts before the Garden Member presale date. Some ticket brokers have signed up for Garden Memberships but they must purchase their tickets just like other Garden Members with the same limitations on the number of tickets that can be purchased. If you purchase a ticket from a reseller, please be aware that the ticket will be overpriced and may be invalid. We cannot verify that a ticket is valid until the ticket is scanned at the entrance gate on the night of the concert. It may be a ticket number that was sold twice, meaning that it will scan as USED and you may be denied entry into the venue or you may have purchased a ticket that was cancelled due to a ticket limit violation. Red Butte Garden cannot look up or reprint tickets purchased through a reseller.

These ticket sites DO NOT have tickets! Online sites that claim to have Red Butte Garden concert tickets before they go on sale to our Garden Members do not actually have tickets in hand. They claim to have tickets, and hope to acquire them through normal or other channels before the concert date (buying them from the public, or by being a Garden member, subject to ticket limits). It’s a gamble. A good clue is if the ticket for sale is overpriced and has language that says something like “ticket will be delivered by XX date,”- this usually means they do not have a ticket and that they will try to acquire one if they have found a potential buyer. The recommended course of action is to not use these sites and ONLY purchase tickets directly from Red Butte Garden, Ticketfly, or an artist’s official fan club. This is the only way to be sure you get authentic, face-value priced tickets.

CONCERT LINE GUIDELINES

The Red Butte Garden Amphitheatre is a first come, first serve general admission venue.

  • Waiting in line overnight is not permitted.
  • Concert-goers must remain with their spot in line throughout the day. A reasonable 20 minute break to the car or restroom is acceptable. It is not allowed to leave blankets or chairs and then take off for an extended period of time. Red Butte Garden staff will remove your items from the line.
  • No one is allowed to join parties already in line after 5PM, additional party members can join at the end of the line and connect with you inside.
  • Please be friendly and respectful to others in line.
NO RE-ENTRY

Once you have entered the Amphitheatre, you may not exit and re-enter. You are welcome to bring food, blankets, umbrellas, low-rise chairs, etc. into the venue with you. Be prepared for weather extremes such as sun, heat, wind, cold, or rain. Bring a jacket, as the temperature may drop noticeably after sunset.

CHAIR & BLANKET RULES

You are welcome to bring your own low-back chair or blanket.
• 12” max from ground to front of seat bottom
• 30” max to top of chair back in highest position

Red Butte Garden reserves the right to limit the number and size of blankets used by individuals or groups.

The garden sells low-back chairs that meet these specifications in our Gift Shop and at our merchandise tent.

Concert Chair Dimensions
PHOTOGRAPHY

Recording and transmission at concerts is generally prohibited. Cameras with removable lenses, video cameras, and recording devices are prohibited.
No flash photography. At some shows photography will not be allowed at all.

FOOD & BEVERAGE

• Food and non-alcoholic beverages will be available for sale.
• You are welcome to bring a cooler and pack your own picnic.
• No cooking or barbecues allowed.
• Please pack out whatever you bring into the venue.

CUISINE UNLIMITED is the Red Butte Garden Outdoor Concert Series food vendor this summer. Save time and preorder your concert picnic online and pick it up at the Cuisine Unlimited Concert Café located inside the Amphitheatre.

Click Here: Concert Café Preorder Menu

Cuisine Unlimited Menu

WEATHER

All concerts are held rain or shine. Be prepared for extremes such as sun, heat, wind, cold, or rain. Dress accordingly, as the temperature may drop noticeably after sunset.

DISRUPTIVE & IMPROPER CONDUCT

Participants are expected to conduct themselves in an orderly fashion and to refrain from conduct and language that would be offensive and/or disruptive to performers or other event participants. Participants who violate these rules may be ejected from the event. CLICK HERE to see all of the Terms & Conditions that apply to your concert ticket ("license").

SMOKING & VAPING

In compliance with the Utah Clean Air Act and to protect our plant collections and concertgoers, Red Butte Garden is a non-smoking facility. Smoking and vaping are permitted only in the designated area outside the main entrance gate. Thank you for your cooperation.

MOBILITY IMPAIRMENTS

Red Butte Garden implements the following policy for the Outdoor Concert Series:

  • We provide a designated area west of the Sponsor entrance gate where concertgoers with mobility impairment disabilities, minor children and one guest may gather
  • Other members of your group may meet you inside the Amphitheatre after they enter through the sponsor gate or general admission gate
  • There is no early entry
  • The wheelchair accessible designated seating area is located on the west side of the soundboard where there are wheelchair symbols on the path

If you have any questions or concerns regarding this policy, please contact the Red Butte Garden Visitor Center at 801-585-0556.

PETS

Only Service Animals are allowed in the Garden or Amphitheatre. Leave pets and comfort animals at home.

DAY OF SHOW TICKETS

Ticket prices increase on the day of the show. There are no Garden Member discounts on day-of-show tickets.

PARKING

The Amphitheatre is part of Red Butte Garden, but it is located at a different address than the RBG Visitor Center.

Red Butte Garden Amphitheatre
2155 Red Butte Canyon Rd.
Salt Lake City, UT 84108

Parking is free, but limited, adjacent to the Amphitheatre (see map). We encourage you to bike, car pool, or take public transportation. Free bike valet is provided by the Salt Lake City Bicycle Collective. To plan your route to the Amphitheatre using public transit, visit: www.rideuta.com.

Concert Parking Map
Click HERE for a larger, printable map.

For information on how to purchase and pick up tickets, visit our HOW TO BUY TICKETS page

 
 







801.585.0556 | 300 WAKARA WAY, SALT LAKE CITY, UT 84108
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